Have a look at our most frequently asked questions. If you still cannot find the answer you're looking for, then please, use the form to ask us a question. We will get back to you as soon as possible.
1) Firearm, Ammunition, and Optic sales are final.
2) In the event you receive the wrong item or a defective item we will work with you to replace the item with the correct or functional item in a timely manner. Please contact us for an RMA number and to initiate the process within 10 days of receipt of the item. All original packaging and contents will need to be returned shipping prepaid, insured, and packaged to prevent damage.
3) Unopened or Unused product that is not a firearm, ammunition, or optic can be returned for refund with a 15% restocking fee. Please contact us for an RMA number to initiate the return within 14 days of receipt. Items will need to be returned shipping prepaid, insured, and packaged to prevent damage.
If you feel that you have received the wrong product, please contact customer service at 207-333-7823 or email us at firstname.lastname@example.org within 72 hours of receiving the product. Do not open the item's packaging. If possible when e-mailing, please include a photo of the item you received. If the item is a firearm and it has been picked up from a dealer, the sale is final. Please inspect firearms prior to completing a Form 4473.
Our goal is to pass as much savings on to our customers. We endeavor to find the most appropriate and expedient shipping manner to get your items to you in the fastest way possible. Some items like ammunition and firearms are restricted by carriers and are limited in how they can be shipped. We will choose the best option for your order based on customer service, value, and within any limitations.
Damage in transit is tragic and beyond our control. Please inspect the package immediately and begin a claim with the carrier or refuse shipment. We recommend additional shipping insurance on all orders that may contain sensitive or fragile items. We will work with you to rectify the situation if possible.
We use information from our distributors to produce our database. This database currently has in excess of 50,000 items. We cannot catch all of the mistakes coming from 10+ distributors. Please make sure to read the descriptions on items as they are the most accurate way to verify you are getting what you want.
Credit Card companies only verify the billing address of a credit card. Allowing a ship to address different than the billing address increases the risk of credit card fraud. This costs businesses and consumers millions of dollars a year in business. In an attempt to reduce fraudulent charges from being processed, the bill to and ship to address must be the same. If an order needs to be shipped to an address different than the bill to, other payment arrangements must be made in some form of secure funds such as certified check or USPS money order.
Firearm Transfers (For items purchased from outside sources such as Buds, GunBroker, etc.
Long Guns - 15.00 / Each additional item 7.50 / Military & Law Enforcement - 5.00 per item
Pistols - 15.00 / Each additional item 7.50 / Military & Law Enforcement - 5.00 per item
NFA Items i.e. Suppressors, SBRs, SBS, etc. - 65.00 / Each additional item 40.00 / Military & Law Enforcement - 35.00 Per Item
SHIPPING & PURCHASING RESTRICTIONS:
California - Ammo only to an FFL dealers or Ammo Vendor License holders. No tracer or incendiary ammo.
Massachusetts, Los Angeles, Chicago, New York State - ammo only to dealer FFLs.
Los Angeles CA, Chicago & Cook County IL - ammo only to dealer FFLs.
New York State - ammo only to dealer FFLs or State Keeper of Ammo permit holders.
Wash. DC - no ammo deliveries.
Illinois - FOID card must be on file for ammo deliveries.
Connecticut - ammo only to dealer FFLs or State Permit holders.
2. MAGAZINES (including Clips and Feeding Devices):
California, Cook County IL, Maryland, and Wash. DC - no mags over 10rd capacity. (Some warehouses that our products ship from will not ship to California at all due to interpretations of legal rulings, and or Prop 65.
Chicago - no mags over 15rd capacity.
Connecticut - no mags at all except to permit holders, limit 10rds with a permit.
Massachusetts - no mags over 10rd capacity, unless a Class A High Cap permit or 01 FFL is on file.
Hawaii - no handgun mags over 10rd capacity
Colorado - no mags over 15rd capacity. No shotguns mags or shotguns with mag tubes over 8rd capacity.
New Jersey - no mags over 15rd capacity.
New York - no mags over 10rds.
Vermont - no long gun mags over 10rds, no handgun mags over 15rds, except in C&R firearms.
Note: Firearms shipping to states with a magazine ban will ship with no magazine(s).
3. FIREARMS RESTRICTIONS:
California - Handguns must be approved by CA DOJ (except C&Rs). No assault rifles. C&R handguns sent only to 01 FFLs. C&R holders must also send a COE to receive rifles. (Some warehouses that our products ship from will not ship to California at all due to Prop 65, this will be noted on the product page.)
Connecticut - No assault rifles or semi auto shotguns with detachable mag.
Massachusetts - Handguns made after 1997 must be approved by MA DOJ. C&R handguns are sent to 01 FFL dealers only. No assault rifles.
Maryland - Handguns made after 1984 must be approved by MD DOJ. No assault rifles. No assault pistols. No folding pistol grip shotguns.
New York - C&R handguns are sent to 01 FFL dealers only. No assault rifles. No assault pistols, or pistol version of rifles. In NYC airguns to 01 FFLs only.
New Jersey - C&R handguns are sent to 01 FFL dealers only, No assault rifles. Airguns to 01 FFLs only.
Illinois - FOID card for the customer, dealer, or C&R holder must be on file.
Wash DC - no firearms.
NOTE: "Melting Point" laws in Hawaii, Minnesota, Massachusetts, and Illinois may prohibit some guns, it is your responsibility to check local laws before ordering to make sure you can receive your firearm.
4. BODY ARMOR RESTRICTIONS:
Connecticut - No body armor plates, either soft or hard.
All other states - Body armor ok to adults without criminal history.
*Currently in beta testing, will make adjustments based on feedback.
Offering 90 Layaway on in-stock items at 25% due up front (non-refundable). 90 days to pay of remaining balance, no set due dates, 1 reminder at 45 days. Remaining balance must be paid in full at 90 days or all payments and item are forfeit.
Special orders on non-stocked items are 35% due up front (non-refundable). Same 90 day terms with 1 reminder at 45 days and remaining balance to be paid full at 90 days or forfeit payments and items.
Items will be held in the shop until paid for in full. No unpaid for items will leave the premises.
When making an order via the website, for payment option be sure to select payment via cash, check, etc. This will allow us to talk and set up a payment plan.
The following manufacturers do not allow firearms to be sold through a dropshipping program
IWI - Israel Weapons Industries
Smith & Wesson
The following manufacturers do not allow accessories to be sold through a dropshipping program.
AAC (Advanced Armament)
IWI - Israel Weapon Industries
Non-Firearm Orders are a flat rate of 14.99
Firearm Orders are a flat rate of 24.99